Shipping information

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. We process and send orders during our main service hours, Monday to Friday, from 8:00 am till 8:00 pm CET and Saturday, from 9:00 am till 6:00 pm CET. The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest. We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 6-17 business days from the date that it is placed. We ship worldwide. All shipments that are sent by sheviboutique.com are free.

IMPORTANT INFORMATION

Can I change my shipping address?

Please make sure that the shipping address is correct as we’re unable to redirect orders once they are on their way to you.

How fast I will receive my order?

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 4-17 business days from the date that it is placed.

Do you have next day delivery option?

There is no next day delivery option.

Can there be any delays?

Whilist we endeavour to deliver within the stated time, we cannot held responsible for any delays cause by the customs clearance of the destination country.

Will I be charged customs and imports duties?

Depending on the value of your order, your sheviboutique parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

Unfortunately, these charges are out of sheviboutique’s hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.